I am extending you the invitations for the live webinar on “How to write error-free procedures” that we are hosting with Ijona Skills. If you are already registered, I apologize for the extra communication.
I wanted to take a moment to highlight the key features of our webinars and the speaker delivering this session.
*Attending this Webinar qualifies for 1.5 SHRM credits.That may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM.
Date & Time:- Tuesday, 10th April 2018 at 01:00-02:30 PM ET
Topic:- How to write error-free procedures
Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is essential to understand human behavior and the psychology of error as well as understand exactly where the instructions weaknesses are so that procedures can be human engineered, improved and fixed.
Why should you attend this webinar:
Procedures are essential for both execution and audits. These should be written for users without missing relevant information for regulators. Usually, procedures have weaknesses that harm productivity, quality, and regulatory standing. We will discuss from content development to formats designed for human error reduction due to procedures.
Areas Covered in the Session:
- SOP writing outline
- Content development
- The rationale for procedure use
- Regulatory compliance background
- Universal purpose of procedures
- The Human Perspective
- Human Error as a root cause
- The thinking and reading process
- Common mistakes and causes
- How to create and maintain a procedure
- Goals of a procedure
- Good Procedure Writing practices (Terminology, Formats, layouts, mixed cases, steps content, familiar words,references, branching, conditional steps, the use of ?Precautions”, “Warnings” and “Cautions,”
- Procedure styles
- Use of electronic information networks for procedure access
Dr. Ginette M. Collazo is Keynote Speaker at Ijona Skills. She is Nine years ago she established Ginette M. Collazo, LLC. A USA based boutique consulting type that provides services in very specialized areas. Dr. Collazo is one of the few Human Error Reduction Experts in the world. Her firm created a methodology for human error investigations, root cause determination, CA-PA development, and effectiveness, and it as been implemented around the world. Ginette has also applied the methodology in complex scenarios and disasters, like the BP oil spill, offshore drilling, Navy, Chevron explosion in..read more
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If you have any questions, my line is always open.
Ijona Skills | Last mile connect
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